When you order from Real Chems Marketplace, we want you to know exactly what to expect regarding shipping and delivery. Let’s break it down.
How We Ship Your Orders
We take pride in our fast and reliable shipping. Here’s how it works:
- Same-Day Shipping: If you place your order before 12:30 pm on a business day, we’ll ship it out the same day.
- Shipping Methods: We offer a range of shipping options, including:
- Standard Airmail: Affordable and reliable for most orders.
- Tracked Shipping: Available for a small fee, providing peace of mind with tracking updates.
- Free Shipping Offers:
- Free Airmail: For orders over $200.
- Free Tracked Shipping: For orders over $350 within the US.
- Free Worldwide Shipping: For orders over $500.
Delivery Times
We know you’re eager to get your research chemicals. Here’s what you can expect:
- US Orders: Typically delivered within 3-7 business days, depending on your location.
- International Orders: This may take longer, usually between 7-14 business days.
What Happens After You Order?
Once your order is placed, here’s the process:
- Confirmation Email: You’ll receive an email confirming your order and payment.
- Processing: We’ll prepare your order for shipping.
- Shipping Notification: Once shipped, you’ll get another email with tracking information (if applicable).
What If There’s a Delay?
We strive for speedy delivery, but sometimes things happen. If your order doesn’t arrive when expected:
- Check Tracking: Use the tracking link provided in your shipping notification.
- Contact Us: If you’re still concerned, reach out to our customer service team. We’re here to help!
Important Notes
- Risk of Loss: Once your package leaves our facility, we can’t control it.
- Customs and Duties: For international orders, be aware that customs fees may apply. It’s your responsibility to check local regulations.
Get in Touch
If you have any questions about shipping and delivery, don’t hesitate to contact us. We’re here to ensure your experience with Real Chems Marketplace is smooth and enjoyable. Thanks for choosing us for your research chemicals! We’re committed to getting your order to you quickly and safely.