Welcome to the Terms and Conditions of Real Chems Marketplace!
We’re glad you’re here.
Let’s get straight to the point. You might have questions like:
- What are the rules for shopping with us?
- What happens if something goes wrong?
- How do we protect your rights?
This page is all about that.
Acceptance of Terms
By using our website, you agree to these terms and conditions. If you don’t agree, it’s best to leave now. We want you to be fully informed before you shop for your research chemicals.
About Our Products
At Real Chems, we pride ourselves on offering high-quality research chemicals. Here’s what you should know:
- Product Quality: All our chemicals are sourced from reputable laboratories and tested for reliability.
- Intended Use: Our products are for research purposes only.
- Legal Compliance: It’s your responsibility to ensure that you comply with local laws regarding the purchase and use of our products.
Ordering and Payment
When you place an order with us, you’re entering into a contract. Here’s how it works:
- Order Confirmation: Once you place your order, you’ll receive a confirmation email.
- Payment Methods: We accept various payment methods for your convenience.
- Pricing: Prices are subject to change. We’ll notify you if there’s a change before you complete your purchase.
Shipping and Delivery
We know you want your products quickly. Here’s our shipping policy:
- Processing Time: Orders are processed within 1-3 business days.
- Delivery Times: Delivery times vary based on your location. We’ll do our best to get your order to you as quickly as possible.
- Risk of Loss: Once your package leaves our facility, we can’t control it. If it gets lost or damaged in transit, we’re not responsible.
Returns and Refunds
We want you to be happy with your purchase. However, due to the nature of our products, we have a strict return policy:
- No Returns: We don’t accept returns on opened products.
- Defective Products: If you receive a defective product, contact us within 7 days for a replacement or refund.
Limitation of Liability
We do our best to provide accurate information, but things can happen. Here’s our stance:
- No Guarantees: We can’t guarantee the results of using our products.
- Liability Limit: Our liability is limited to the amount you paid for the product.
Changes to These Terms
We may update these terms from time to time. When we do, we’ll let you know by updating the date at the top of this page. Your continued use of our site means you accept any changes.
Contact Us
Got questions? We’re here to help! Feel free to reach out to us with any inquiries about our terms and conditions. Thanks for choosing Real Chems Marketplace for your research chemicals. We’re committed to providing you with quality products and a smooth shopping experience!